Enhancing connection stability

If your connection is suffering from packet loss (often in the form of transfers not completing such has "hanging" at 99 pct), there are a number of things you can do to improve the situation;

  • Temporarily turn off WiFi after loading Wooveconnect, if your machine shares its BT antenna with the WiFi adapter. By far the biggest culprit is cheap/poorly designed hardware & drivers that try (and fail) to share a single antenna for both WiFi and BT (as found on many macs and Surface ultra portables). If you need to update the firmware, you can download the .SYX here before severing the Internet connection, and drag & drop it into Wooveconnect like any other .SYX file.
  • Reduce radio traffic on the 2.4GHz band; temporarily disabling other Bluetooth or wireless devices with radios that operate in the 2.4GHz band (nearby phones, headphones, keyboards, mice). Refrain from using your microwave during transfers.
  • Use the latest drivers and Bluetooth stack for your operating system.
  • Reboot your system.
  • Restart the application doing the transfer (in case of Wooveconnect, restart your browser).
  • Move your Woovebox as close to your host's antenna as possible.
  • (as of firmware build 2494) Try the alternative connection mode (hold 2/bS instead of 1/Cd while turning on your Woovebox).
  • Turn off device mirroring ("Mirr dvcE" option in the Song mode's GLob page's context menu).
  • Try a longer interval between messages. In case of Wooveconnect, try this link; https://connect.woovebox.com/?interval=100
  • Try a smaller packet groups between messages. In case of Wooveconnect, try this link; https://connect.woovebox.com/?chunksize=38
  • In the case of Wooveconnect, try smaller packet; try this link https://connect.woovebox.com/?packetsizemultiplier=4
  • Acquire a dedicated MIDI over BLE adapter like the WIDI Bud Pro.
  • If using Wooveconnect, try a different browser (Edge, Firefox, or Chrome).


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Woovebox
Pocket Animal Audio Pty. Ltd.
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